Returns & Exchanges
At StaySharp, we stand behind the quality of our products and offer a 30-day hassle-free return policy to ensure you are completely satisfied with your purchase. If your item isn't a perfect fit, we are here to help you find a solution or provide a full refund.
Initiate Your Request
Log into your StaySharp account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing